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hilliard penelopePenelope Hilliard

Client Services Director

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Direct Line: 770-863-8911
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At Work
With the benefit of both a technical and practical understanding of community association operations, Penelope reviews, develops and implements services that better serve our community association clients. Penelope Hilliard helps integrate our operations and systems with those of management companies for the benefit of our mutual clients.  Penelope also shares her expertise in our director training and manager classes, as well as in our newsletters, and is a resource for both directors and managers.

Penelope joined NowackHoward after serving as the Client Development Manager at Weissman, Nowack, Curry & Wilco.

In the Profession
Penelope is a licensed Community Association Manager and a member of the Community Associations Institute of Georgia (“CAI”). Prior to joining the firm, Penelope worked as a Community Association Manager for 11 years, serving both portfolio and on-site properties.

For 2015, Penelope will serve as a volunteer member of the Fundraising Committee for the Georgia Chapter of CAI.

In the Community
Penelope lives with her husband, two sons, and daughter in Cumming. Penelope is an active PTA member at Creekstone Academy where she volunteers in the operations/activities of the school.


  • Kent State University
  • Akron University College of Business
  • Community Association Management License, 2004


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